Providing Feedback

Giving feedback is one of the most important parts of supervisory practice. It allows the learner to identify a gap in their current level of knowledge, skills or performance against a desired standard. This module aims to enhance the supervisor's ability to effectively and efficiently assess students within their professional placement setting.

The lesson is divided into two parts:

Part 1: This part introduces useful frameworks and tools (Positive Critique, TGA framework and Mini CEX) that could be used to provide effective feedback to students, particularly during routine clinical encounters. It identifies learning strategies to focus on when providing feedback and characteristics of effective feedback.

Part 2: This part addresses challenges that supervisors face when dealing with with non-routine, challenging situations – in particular, the safety of the patient being placed at risk due at least in part to the actions (or inactions) of the student. It provides guidance on when and how the supervisor should intervene and when and how feedback should be provided. Strategies to protect the patient and engage the student will be addressed.

Learning outcomes

By the end of this module, you will be able to:

List the features of effective feedback
Reflect on your own values and views of characteristics of effective feedback
Identify and describe strategies and tools to assist in evaluating student performance and giving feedback, in particular:
- The TGA framework
- Mini CEX
Identify when and how a supervisor should intervene to ensure the safety of the patient / client
Describe key principles for identifying when and how a supervisor should intervene
Identify strategies to protect the patient / client and to engage the student
Provide feedback in a manner than encourages the student to reflect on their knowledge, skills, behaviours and dispositions

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